Refund Policy

Refund Overview

This Refund Policy explains how eswar enterprises processes refunds for eligible cancellations and approved returns.

Refund Eligibility

• Approved returns after inspection/verification.
• Prepaid orders cancelled as per our cancellation rules.
• Failed delivery cases where payment was received (if applicable).

Refund Method

Refunds are processed to the original payment method. For COD orders, we may request UPI/bank details for refund (as applicable).

Refund Timeline

• Refund initiation: typically within 5–10 working days after approval (edit as required).
• Bank/payment gateway processing time may vary.

Partial Refunds

In some cases (shipping fees, promotional discounts, damaged packaging, etc.), partial refunds may apply. Please define your rules clearly.

Need Help?

For refund-related queries, please contact support with your Order ID.